Disclosure

Here is some key information you need to know to help you understand what type of advice I am able to give you, so that you can make an informed and confident choice when engaging me.

Details about me and my Financial Advice Provider

I am a Financial Adviser. I give advice on behalf of a Financial Advice Provider. My details are set out below.

  • Full Name: Gurnoor Dhatt
  • Address: 5/3 Te Kehu Way, Mount Wellington, Auckland, 1060, New Zealand
  • Phone: 021 386 362
  • Email: noor@borrofinance.co.nz
  • FSPR Number: 683871
  • Name of Financial Advice Provider: Borro Finance Limited
  • Trading as: Borro Finance Limited
  • FSPR Number: 1008211
  • Address: 5/3 Te Kehu Way, Mount Wellington, Auckland 1060, New Zealand
  • Phone: 021 386 362
  • Email: noor@borrofinance.co.nz

My Financial Advice Provider is a member of NZ Financial Services Group Limited.

Licensing Information

My Financial Advice Provider is authorised to provide a financial advice service under a current financial advice provider licence issued by the Financial Markets Authority in the name of:
Borro Finance Limited
FSPR Number: 1008211

Nature and Scope of My Advice

The information below will help you understand what type of advice I can provide to you.

I can help you choose and apply for a loan that is suitable for your purpose from a panel of lenders shown below.

Once we have chosen a lender and loan terms that are suitable for you, I will help you to obtain an approval.

I may also be able to help you maintain your loan, for example, assisting you with re-fixing your loan.

Banks and Lenders I Use

I source loans from a panel of lenders. The current lenders I can use are:

ANZ | Westpac | BNZ | ASB | ASAP Finance Limited | Avanti Finance
Cressida Capital | DBR | First Mortgage Trust | Heartland Bank | Liberty Financial Limited | Unity
Pepper Money | SBS Bank | Southern Cross | AIA Go Home Loan | The Co-operative Bank | TSB
Kiwibank | Basecorp Finance | CFML | General Finance | Pallas Capital | BIZCAP
Funding Partners | Midlands Funds Management | Finbase | PROSPA

Products I Can Advise On

I can give advice on the following financial products:

  • Home Loans
  • Investment Loans
  • Construction Loans

What Else I Can Help You With

I can help you with other services through my referral partners to make it easier for you. However, I am not able to give advice on the products they offer and have not checked to see if they can meet your specific needs. You are free to use other providers of your choice or undertake your own research.

  • Tower - F&G
  • Asset Finance
  • UK Pension Transfers
  • XE Money
  • FastConnect

I am unable to offer legal or tax advice and recommend you consult your solicitor or accountant for this type of advice.

Fees and Expenses

Generally, you won’t be charged any fees for the financial advice I provide to you. This is possible because, on settlement of a loan, the lender usually pays commission to me (which is explained in the commission section of this Disclosure Guide). Any exceptions to this general position are explained below. If these exceptions will apply to you, I will let you know.

One-Off Fees

We may charge you a one-off fee if the following occurs:

(a) When we don’t receive commission from the lender: If you request that we provide financial advice and we do not receive a commission from the lender, we may charge you a one-off fee. Any such fee would be agreed and authorised by you in writing before we complete the services, and would be based on an estimate of the time spent providing the advice.

This may arise in the rare event that you request that I provide services in relation to either a product that is offered by a lender that we do not hold an accreditation with, or a product that is outside our usual arrangements with approved lenders.

(b) When we have to repay commission to the lender: In the event that, in the 28 month period following drawdown of your loan, your loan is fully or partially repaid or the terms materially changed, and a lender requires that we repay the applicable commission to them, we may charge you a one-off fee. Any such fee would be no more than 50% of the commission taken back i f over $3,000 (plus GST, if any) providing a 50% discount. If under $3,000, would be calculated based on a rate of $250 (plus GST, if any) per hour of my time spent providing financial advice to you in connection with the applicable loan. The fee I charge you will not exceed the amount of commission I have to repay to the lender. You will be invoiced for any one-off fee and will be given 30 days to make payment.

Adviser Fee

Some lenders charge a fee which is capitalised (or added) to the amount of your loan. This fee is normally calculated as a percentage of your loan at drawdown but can be a flat fee.

Commissions & Incentives

On settlement of a loan, the lender usually provides me with a commission payment.

  • The upfront commission is calculated as a percentage of the loan at drawdown.
  • The ongoing commission is calculated as a percentage of the loan outstanding at the relevant time.
  • I may receive a fixed rate roll-over fee from the lender if I assist in refixing your loan.

I may also receive a referral fee or commission payment if I refer you to our referral partners.

I manage conflicts of interest arising from commissions, referral fees, or incentives by:

  • Following an advice process that ensures I understand your needs and recommend the best loan for you.
  • Ensuring the loan amount is appropriate for your identified needs.
  • Providing commission rate tables to show transparency.
  • Undertaking regular training on conflict management.

Privacy Policy & Security

I will collect personal information about you in accordance with my Privacy Policy. Client confidentiality is of paramount importance.

Our Privacy Policy outlines that we may share your personal information with NZ Financial Services Group Limited for audit purposes. If you disagree, please email team@nzfsg.co.nz and inform me.

The electronic platform I use to store your personal information is secure and run on Amazon Web Services.

Complaints Process

If you have a complaint about my financial advice or service, you need to tell me about it.

  • Contact my internal complaints service by phone or email (Subject: Complaint - Your Name).
  • I aim to acknowledge receipt within 24 hours and provide a resolution within 7 working days.

If we cannot agree on a resolution, you can refer your complaint to our external dispute resolution service:

My Duties

I am bound by the Financial Markets Conduct Act 2013. These duties include:

  • Meeting standards of competence, knowledge, and skill.
  • Giving priority to my client’s interests.
  • Exercising care, diligence, and skill.
  • Meeting standards of ethical behaviour, conduct, and client care.