Privacy Policy

Privacy Policy

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Last Updated: May 2026

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Borro Finance Limited (trading as Borro Finance) is committed to protecting your privacy. This Privacy Policy sets out how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 2020 (New Zealand), including Information Privacy Principle 3A (IPP 3A) which took effect on 1 May 2026.

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1. Our Commitment to Protect Your Privacy

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We understand how important it is to protect your personal information. We are committed to handling your information in a way that ensures its protection and complies fully with the Privacy Principles in the Privacy Act 2020 and all other applicable laws.

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2. Who We Are

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References to “we”, “us”, and “our” in this Privacy Policy mean Borro Finance Limited (trading as Borro Finance), acting through a Financial Adviser.

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3. Your Authorisation

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By providing us with personal information, engaging our services, or using our website, you consent to the collection, use, storage, and disclosure of your personal information in accordance with this Privacy Policy.

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4. What Personal Information Do We Collect?

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We may collect personal information such as your name, contact details, date of birth, financial situation, goals, employment details, credit history, property information, and (where relevant) health information to provide mortgage and insurance advice.

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5. How Do We Collect Your Personal Information?

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We generally collect your personal information directly from you. However, we may also collect your personal information from third parties, including:

NZ Financial Services Group Limited (NZFSG) and its related bodies corporate
Credit reporting agencies
Banks and employers (with your authorisation)
Product Providers (lenders and insurers)
Referrers such as real estate agents

Important – Information Privacy Principle 3A (IPP 3A)If we collect your personal information from someone other than you, we will take reasonable steps as soon as practicable to notify you of the collection (unless an exception applies). This notification will include the fact that your information was collected, the type of information, the purpose, our details, and your rights to access and correct it.

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6. Why Do We Collect and Use Your Information?

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We collect and use your information to provide mortgage advice and services, submit loan applications, communicate with lenders, comply with legal obligations, and improve our services. We may also use it for direct marketing (you can opt out at any time).

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7. Who Do We Disclose Your Personal Information To?

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We may disclose your personal information to:

NZ Financial Services Group Limited (NZFSG) and its related bodies corporateWe share your personal information with NZFSG as we are a member of their Assurance Programme. This includes information you provide directly and information we collect during our engagement with you. This sharing is necessary for NZFSG to meet its monitoring, oversight, and assurance obligations. This sharing is a condition of our service. You can view NZFSG’s Privacy Policy at www.nzfsg.co.nz/privacy-policy.
Lenders and Product Providers
Credit reporting agencies and identity verification services
Professional advisers (lawyers, accountants, etc.)
Service providers and contractors
Regulators or government agencies as required by law

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8. Storage and Overseas Disclosure

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We may store your information using cloud services which may be located outside New Zealand. We take reasonable steps to ensure your information is protected.

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9. Your Rights

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You may access, correct, or complain about the handling of your personal information by contacting us.

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10. Cookies and Website

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Our website uses cookies to improve your experience. Information transmitted over the internet is at your own risk.

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11. Changes to This Policy

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We may update this Privacy Policy from time to time. The latest version will be available on our website.

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Contact Us

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Book time with Noor Dhatt – Click here for a 15min phone consult or meeting booking

Noor Dhatt Director | Mortgage Advisor Borro Finance

Phone: 021 386 362 Email: noor@borrofinance.co.nz Website: www.borrofinance.co.nz

Address: Geneva Building, Level 5/3 Te Kehu Way, Sylvia Park, Auckland 1060